There are many easy ways to improve relationships with patients and promote a healthy psychological, emotional, and spiritual environment.
Learn the patients name and use it
Make good, strong eye contact
Ask how a patient is feeling and sincerely care
Smiling and laughing when appropriate
Use therapeutic touch
Assist the patient to see themselves as someone that deserves dignity
Preserve their dignity
Educate your patients on the importance of self-care
Ask the patient how you can reduce their anxiety or pain
Use non-pharmacological methods of pain control such as imagery, relaxation techniques, and more
Encourage patients and assist as needed with alternative treatment modalities; never underestimate the benefit of a massage, aromatherapy, or music
Ask if patients have certain religious, cultural, or spiritual beliefs; be sensitive and accepting if they do