Widget Unbranding
Zopim support can manually remove the "Zopim" branding from your chat widget.
Agent Reports
Track broader and specific agent metrics such as time logged in, chats served, response time, and satisfaction ratings. Learn more.
Real-Time Monitoring
Overview tab with real-time metrics on chat volume, visitor experience, and agent performance. Learn more.
High Load Dashboard
Customers who have increased traffic can use the High Load Dashboard and enjoy a smoother experience.
IP Access Restriction
Secure chats and prevent unauthorized access by restricting account usage to predetermined IP addresses.
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