Dear P'Benyapa, N'Poy and K.Adisorn,
I need to clarify in order for our Company not to suffer anymore some points.
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Once the drums are produced it is clear that we must immediately stock them inside a cold storage room at minus 22 degrees minimum (the best being minus 25) for at least 5 days
Then one day before the loading we need to take the last drum that was produced out of the cold storage and bring it inside the production area. This being done we must remove the entire product from this drum and put it inside a "storing tank" (same as the one we wash the fruits or the one we cool down the 10kg bags) so then we can check the temperature of all parts of the product and see that every parts are properly frozen
If all is fine then the next day and after getting some laboratory results we can load the container
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What has happened yesterday is that you all have purposely stocked the drums in a minus 13 degree cold storage room so you perfectly knew that the cargo couldn't be minus 18 degrees before the loading that took place yesterday.... WHY?
When I ask you to unload the container you waited and didn't act immediately saying that the cold storage was full without thinking to keep free space as we experienced already in the past unloading WHY?
The worse part is that for the second time you knew that the cold storage was not going to work properly so why didn't you send the product directly to Burapa??? Instead you were just not following Khun Thomas and my instruction as whatever I order is given by our Chairman!!!
What were you expecting??? You were hoping to get a minus 18 degrees end product by storing it in a minus 13 degrees cold storage room again???
I EXPECT A REPLY FROM ALL YOU TO GIVE DETAILLED EXPLANATION AND TO INFORM WHEN THE COLD STORAGE ROOMS WILL WORK MINUS 22 or 24 WITH EXACT AND ACCURATE REPLIES