Please let me know about all condition of coach which we do not have information such as time limited,rule of routing,insurance and etc.
1. Japan government has release the rule to control the bus company.
All the bus company have to submitted the route in details to the country before the tour start. If the bus company had run the route which is difference from the plan, there will be no insurance if there is any accident occur.
As 2 years ago, there are a lot of bus accidents occur in Japan around 50 ppl died in the accident that's why Japan law is more strict than before.
By the way, coach for today(25 Dec) we rent for stand-by, is it mean we can go to somewhere as we paid for coach rental? Why coach cannot pick up client who are in Yubari resort?
2. As we said before, the group will run the tour as the schedule which submitted before the tour departure.
This group had submitted for going to Mitsui Outlet and city sight seeing...
But they just request yesterday to separate into 2 groups for ski activity group and shopping group....
If during in the morning, everybody do ski activity and in the afternoon, everybody go for shopping and sight seeing is OK. Everybody in the group have to follow the same schedule.
If the customers would like to separate into 2 group, please inform us in advanced, then we can provide another transportation such as Micro bus for the group that would like to separate from the main schedule.
In Japan, when you rent a bus it do not means that the bus is allowed to go anywhere as you wish on real time.
We have to be pre- inform and we also have a limit time for bus usage which cannot do extension (Maximum between 12 hrs 8:00am - 20:00 pm)
Dinner tomorrow - no refund, OK - we accepted. remain the same.
3. Thank you for understanding
Once if there are any expenses of Khun Chaiyaporn, please send me an invoice?
4. Mr. Chaiyaporn will pay everything on spot by himself, however, if there anything for his expense and he didn't pay yet, I will inform you later