You have just received your monthly account statement from "Cool Cat's Place".which is your favorite store.You immediately notice that there is a "late/no payment" fee of 25 and a charge for 100 dated september 1,2015 is not shown on the statement either.The date of the mystery charge and the date that you made your payment at the store are the same,september 1,2015. You think that the clerk mistakenly entered your payment as a purchase. You still have the receipt from your payment on your account. The receipt is number 05-05-15-0235 which was initialed by a RBM. Your account number is CCPS-258-9963.Please write a letter requesting that these 2 errors be corrected and that the late/no payment fee be removed from your account.your home address is in silver springs,TX.The zip code there is 98652.your house is at 232 river run Dr.