e) Technological
New services such as Internet Telephony and the increase in the use of
telecommunications services such as wireless communications provide all 3
telecommunications companies with the opportunity to invest developing new
technologies, products and services. While it is projected that the demand for
fixed line may be moderated, e-commence and internet-based activities are some
areas where there the telecommunications companies can expect significant
growth opportunities. Better still, in some instances, the technology advancements
also means having opportunities to reduce operation cost.
Rapid changes in telecommunications technology and the increase in
complexity inevitably bring challenges to telecommunications companies. For
example, technological advancement such as Internet telephony meant that there
is an increase possibility to bypass net works of local telecommunications
providers when making overseas calls.