1.2 Problem Definition
In the business world, Corporate Social Responsibility (CSR) is important. Despite the fact
that there are some business successes in practicing CSR, some organizations have argued
about the benefits of it. We thought about why some businesses succeed with it (with social
reference to Starbuck Company) and how they conduct it. Thus, it occurred to us to
investigate an answer to this question.
The main research question shows what we would like to know; which is: