- An understanding of training procedures and relevant policies and regulations - Computer skills, Microsoft word, Excel, Access, PowerPoint, outlook including the ability to operate spreadsheets - Ability to prepare reports, proposals and procedures - Skill in computer usage and general office and presentation equipment. -Ability to cooperate in a manner and maintain effective working relationships with other departments - Ability to communicate clearly and concisely, both orally and writing. - skills in oral communications and presentations - Good attitude, good interpersonal relations - Enthusiastic and able to adapt to new environment