• Initiate programs which foster good work relations such as social club and consultative committees
• Maintenance of employee files
• Maintenance and administration of OH&S work place cases, as well as the management of rehabilitation programs
• Data Base Management
• Manage standardized responses to correspondence
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation through ongoing training
• Prepares and administers detailed induction program for new staff
• Provides input for probation and formal performance appraisal discussions in line with company guidelines
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
• Regularly communicates with staff and maintains good relations