Provide clear practical advice, assistance and support for all clients with copyright issues.
Promote a strong culture of confidentiality, reliability and trust within the scope and guidelines of international copyright law.
Provide timely, effective and targeted copyright related resources and information to songwriters and composers.
Evaluate emerging technologies and practices in order to identify copyright related implications and to produce appropriate initial and practical advice.
Set and maintain quantifiable principles and practices to ensure we stay effective, focussed, provide value for money, and continually develop and improve.