As I know my boss is hardly allow to change team because she worried that the shipping document.
Especially the details shown on the BL
Your government isn't strict that the details but Thai Customs very strict the details on the BL.
If there is a mistake , we will have a problem with Thai Customs.
one reason that my boss want to use our forwarder because it has a mistake , They can revised it again and help us solve the problem.
To be honest, we often found the mistake from your company but our forwarder help us sole the problem.
I think my boss is worried about this.