People working within every value stream tell mappers daily that “this is different.
You can’t use VSM to map what I do. You just don’t understand.” But the
experienced mapper moves forward with a goal of persuading the audience that
the map produced is a fair representation of the value stream, and convincing the
workforce to work with the process improvement team to make positive change.
In this respect, all maps are alike. The basic construction of the map is the same: