Emergency nursing requires skillful and tactful communication
between nurses and patients. The interactions between
nurses and patients in the emergency setting may be brief,but should have meaning for the patients. Emergency nurses
are cross-trained in many aspects of nursing that include,
traumatic injuries, psychiatric illnesses, substance abuse,
cardiopulmonary emergencies, pediatrics, and obstetrics.
Hines and Fraze (2011) found that one out of eight emergency
department visits were related to mental illness and/or
substance abuse. It is essential for the emergency nurse to
communicate proactively with the patients and their families
utilizing empathy, assertiveness, and active listening