The service quality could be measured based on the perception and evaluation of the user [2]. The customers would evaluate the service quality provided based on the capability in needs and wants of the Customer. The pair of service quality was patients’ satisfaction. Patients” satisfactionis the fundamental requirement for health care providers [3]. The stis faction will achieve when the patients’ perception of the quality of services that they receive in healthcare setting has been positive, satisfying and meets their expectations. Much of the patient satisfaction research relies on patients’ perception of satisfaction on what is observed such as facility environment or physician’s comforting bedside manner. Low patient satisfaction may result in poor compliance with the potential for waste of resources and suboptimal clinical outcome [4].