DEFENSIVENESS. When people feel they’re being threatened, they tend to react in ways that hinder effective communication and reduce their ability to achieve mutual understanding. They become defensive—verbally attacking others, making sarcastic remarks, being overly judgmental, or questioning others’ motives.
LANGUAGE. Conservative author/journalist and rapper both speak English, but the language each uses is vastly different. Words mean different things to different people. Age, education, and cultural background are three of the more obvious variables that influence the language a person uses and the definitions he or she gives to words