Data Collection & Analysis:
• Collect and analyst financial statements, executive insights, insider holdings, corporate actions and other announcements of Australian and New Zealand listed companies to company databases and then release to clients with accuracy and timeliness under the service level agreement with clients.
• Write business descriptions of Australian and New Zealand listed companies by searching information from internet and other information sources and generate as a part of content of company’s products.
• Ensure timely and complete resolution of queries from clients.
Project Support:
• Cooperate with project owners, product managers, technical team and other divisions in various projects and clean up tasks within the client's deadline.
• Carry on projects to make the data consistency on products.
Management and Administration:
• Assist the team leader to manage the daily works of the team. Manage works rotation and find the back up to support during leaves, holidays or leaves period to ensure that the tasks are processed completely.
• Verify outstanding unprocessed tasks of the team and assign them back to the responsible persons to get them done within a timely fashion. Prepare reports including daily work backlog report and weekly status of works to the team.
• Maintain, logs, files and update records in prescribed format for subsequent application.
Quality Assurance:
• Review other team members’ works, including non-mining business descriptions and company history.
• Review quality and quantity of work assignments for part-time staff and new joiners.
Training:
• Train interns and new joiners to use Company’s databases and process daily tasks.
• Create and prepare work manuals.
• Help Mutual Fund team to teach individual investors to use Morningstar thailand website in Mutual Fund Fair and SET in the City.
ACHIEVEMENTS:
• Successfully processed all reports/tasks assigned in time and met the standard for number of reports as well as business summaries.
• Completed to carry on projects smoothly within the required timeline such as Thai website project, Executive Personnel project, Thai business summary project, Migration Project and Capital History clean up Project.
• The team had a low rate of backlogs for unprocessed announcement.
• The quality of work done by part-time/new joiners has few mistakes.
• Completed the version of training materials.
• Completed the transition of business unit from Bangkok to Mumbai.