Please kindly note that we did not charge for this booking, and you also do not have an active booking with us. Please kindly provise us an official credit statement if there's a charge of THB963.90 from Agoda.com. Please kindly note that they will always have "Agoda" some where in the name. Thank you kindly.
Our Customer Care is available around the clock, please do not hesitate to contact us should you have any further inquiry.