Dear CS Agent,
We have roll-out 7 new promotions, out of these, 3 of the promotions as below will require manual adjustment on the bonus.
1. Monday Booster
2. WOW Wednesday
3. Bore Draw Thursday
Customer is required to contact customer service to claim the bonus. I' attaching the excel that explained HOW customer is qualified and claimed the bonus.
Besides, every claim has to be recorded down using the same sheet attached as well. Please revert the record on the 1st day on every month.
Please feel free to contact me, if any.