• Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations • Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled • Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes • Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team • Implement and deliver Apple directed initiatives and leverage Apple strategies and programs • Ensure store staff are well briefed and trained on new Apple products and promotion