rganizational culture encompasses values and behaviors that "contribute to the unique social and psychological environment of an organization."[1] According to Needle (2004),[2] organizational culture represents the collective values, beliefs and principles of organizational members and is a product of such factors as history, product, market, technology, and strategy, type of employees, management style, and national culture. Culture includes the organization's vision, values, norms, systems, symbols, language, assumptions, beliefs, and habits. Ravasi and Schultz (2006) wrote that organizational culture is a set of shared assumptions that guide what happens in organizations by defining appropriate behavior for various situations.[3] It is also the pattern of such collective behaviors and assumptions that are taught to new organizational members as a way of perceiving and, even, thinking and feeling. Thus, organizational culture affects the way people and groups interact with each other, with clients, and with stakeholders. In addition, organizational culture may affect how much employees identify with an organization.[4]
Schein (1992), Deal and Kennedy (2000), and Kotter (1992) advanced the idea that organizations often have very differing cultures as well as subcultures.[5][6][7] Although a company may have its "own unique culture", in larger organizations there are sometimes co-existing or conflicting subcultures because each subculture is linked to a different management team.
Bernard Rosauer (2012), in 'Three Bell Curves: Business Culture Decoded' ([3], described his methods for helping organization leaders better understand what culture is, whether it could be measured and how it might be improved. Using Kennedy and Deal's definition of culture ('the way things are done around here'), Rosauer further defined culture as an 'emergence' – an extremely complex and often immeasurable state, resulting the combination of relatively few ingredients. From an organizations standpoint Rosauer argues the ingredients are 'employee (the people who get things done), the work (the things that actually get done), and the customer (the consumer of the provision).
rganizational culture encompasses values and behaviors that "contribute to the unique social and psychological environment of an organization."[1] According to Needle (2004),[2] organizational culture represents the collective values, beliefs and principles of organizational members and is a product of such factors as history, product, market, technology, and strategy, type of employees, management style, and national culture. Culture includes the organization's vision, values, norms, systems, symbols, language, assumptions, beliefs, and habits. Ravasi and Schultz (2006) wrote that organizational culture is a set of shared assumptions that guide what happens in organizations by defining appropriate behavior for various situations.[3] It is also the pattern of such collective behaviors and assumptions that are taught to new organizational members as a way of perceiving and, even, thinking and feeling. Thus, organizational culture affects the way people and groups interact with each other, with clients, and with stakeholders. In addition, organizational culture may affect how much employees identify with an organization.[4]Schein (1992), Deal and Kennedy (2000), and Kotter (1992) advanced the idea that organizations often have very differing cultures as well as subcultures.[5][6][7] Although a company may have its "own unique culture", in larger organizations there are sometimes co-existing or conflicting subcultures because each subculture is linked to a different management team.Bernard Rosauer (2012), in 'Three Bell Curves: Business Culture Decoded' ([3], described his methods for helping organization leaders better understand what culture is, whether it could be measured and how it might be improved. Using Kennedy and Deal's definition of culture ('the way things are done around here'), Rosauer further defined culture as an 'emergence' – an extremely complex and often immeasurable state, resulting the combination of relatively few ingredients. From an organizations standpoint Rosauer argues the ingredients are 'employee (the people who get things done), the work (the things that actually get done), and the customer (the consumer of the provision).
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