Scenario 8: Maintain Ethics
Anya, a talented and knowledgeable software designer, arrives at a client presentation late and hung-over. Anya’s team have put together a solid proposal, but her last-minute notes are scribbled all over the paperwork. When the client notices a small error, Anya jokes that the team member responsible got his qual from a cornflake pack.
Task 8:
How would you answer the following questions?
Did Anya convince the client that her team is qualified for the job?
What specific concerns might the client have in relation to his project?
How would you feel if you were part of Anya’s team?
Could Anya’s conduct be defended or justified in any way?