Job satisfaction has been to be related to many other important personal and organizational outcomes. Job satisfaction is related to organizational citizenship behavior-behavior that is beyond the call of duty. Satisfied employees are more likely to help their coworkers, make positive comment about the company, and refrain from complaining when things at work do not go well.24Going beyond the call of duty is especially important to organizations using teams to get work done. Employees depend on extra help from each other to things accomplished. When massive wildfire swept through California in 2003 most businesses in the San Diego area closed for one or more days as choking black smoke the air and thousands of homes were threatened. Aplus.net, an Internet presence provider, chose to remain open; however, due to the danger involved, the company did not require its employees to report to work.Yet, in spite of thick smoke, most of the firm’s employees came to work anyway, even though some were unsure if their homes would be waiting for them when they left work that evening.25 Because of their willingness to go the extra mile, Aplus.net and its customers remained up and running throughout the fires. The firm reported in November that the massive fires had no negative impact on its financial results for the quarter.