Summary of Key Points to Improve Your Negotiation Skills
-Need equals desperation – don’t be needy.
-Remember, you want the deal, you don’t need the deal. If necessary, be prepared to walk away if the terms or conditions do not meet your expectations.
- Emotions bog you down, cloud your ability to make clear decisions based on fact, and almost instantly give the advantage to the other side.
-Assumptions lead to compromise based on fear, driven by emotions.
-The truth is you don’t really know the answer unless you ask and then listen.The most important negotiating skill is listening.