Maggie, who teaches children at a school for the deaf , meets Max when she come to Lanview to visit her cousin, Andrew. Max, a friend of Andrew's, is a windower with one-year-old twins. After Maggie spends some time with the twins , she suspects that one of them , Frankie , is partially deaf. She tell Max that he must take Frankie for testing. Max refuses to believe that his son is deaf and tells Maggie to stay out of his family's business. Maggie, who grew up with a deaf brother, pursues the matter , ,even setting up an appointment for Frankie without Max's khowlege. When Max finds out about the appointment, he is furious at Maggie.