Duties and responsibilities of the Director of Rooms will include: coordinating the organization and administrative functions in all areas of the Rooms Division; ensure compliance with standards of operation; hiring, training, and developing of staff; participates in all operational meetings and in the formulation of strategic business plans; will handle guest complaints expediently to complete resolution; will prepare and manage the annual rooms division budget; will closely monitor the financial performance of rooms division to ensure that expenses are kept in line with budget; will be knowledgeable of the financial performance of all hotel departments in relation to the overall performance of the hotel; identify areas for improvement, provide solutions, implement corrective actions.