Dear Mr Allen
thank you for your phone call this morning. I am very pleased that you are interested in using our interested advice service and I look forward to seeing you on Wednesday. However, can I please change the time of our meeting to 3.30? I am very sorry, but I have another meeting at 2.30 and it may take a long time. If 3.30 is not convenient for you, please let me know.
We have an information sheet about the investment services that the bank offers. A copy of this is attached. I can answer any questions you have on Wednesday. Please come to the bank and ask for me the customer service desk.
yours sincerely
Fouad Haddad