Abstract
Stress is evident in the Norwegian hotel industry and requires urgent attention as portrayed in
Annbjørg’s housekeeping managerial occupation. Annbjørg’s occupational stressors derived
from weak control of and support for demanding jobs in the housekeeping department and
possibly under-reward in comparison to her tireless efforts. Hence, this case study provides a
platform for educators, trainers, managers, students and learners to critically examine, discuss
and argue managerial occupational stress and interventions set within the Norwegian hotel
housekeeping context.
Keywords Occupational stress, Occupational stress intervention, Housekeeping department,
Norway, Work-family enrichment, Management