Hi Kathy,
I’m understand you. However after I discuss with my team we can’t create UPG JIRA Account If without approval from manager of user.
Because every year we have Audit team for audit User account creation.
If you would like to save time I recommend to separate user by group of manager may be upper level not necessary direct manager that I explain in picture below.
Or you will send email to uppers boss for the 255 users is David Craig as you mention below for approve all user.
I’m really apologize for this inconvenience
Regards,
Phattaraphorn.