Dear Vick.
Yes, please arrange within tomorrow before noon.
Refer today delivered to belden, Customer feedback us quite dissatisfaction.
1.parts of carton box were mixed up !
(example; 1 parts have 3 cartons: they were in every pallets. Normally Same parts should be combined together in one pallets ! it’s hard to find and wasting their time for repacking.
this situation was happened at 1st(shipment), but it already resolved and Yusen promise these case won’t happen again.
2. Pallets was overlapped cause the ctn damage !
Customer feel upset because the catons were not perfectly, but Lucky they checking inside and no damage found, only cartons was slightly torn, and they have fix it by using the adhesive tape.
just so you know our cargoes is electric parts which is very sensitive and take time for producing. Please don’t risk again.