While there are some similarities in HR practices, it appears that HR organizations in
large firms are more targeted at strategic business issues and have achieved a greater degree of
outsourcing and/or information technology application for the routine, file maintenance aspects of HR
work. On the other hand, HR informants in mid-sized firms are more operationally focused, appear to
be more satisfied with the skills and knowledge of their significantly smaller HR staffs, and give their
HR organizations higher ratings on performance along multiple dimensions