p-value (0.0469) is higher than 0.01 (99% confidence interval). There is evidence to reject the null hypothesis. Thus, the mean customer waiting time of simulation results is different from that of bank data.
p-value (0.0469) is less than 0.05 (95% confidence interval). There is insufficient evidence to reject the null hypothesis. Thus, the mean customer waiting time of simulation results is similar to that of bank data.