Hence, to warrant that these goals are achieved, a systematic approach to planning, designing,
delivering and evaluating HRD programs is critical. However, these designing HRD programs and activities
involve a process, which is known as the four step systematic approach, involving the needs assessment,
design, implementation and evaluation (Desimone, Werner and Harris, 2002:23), and be easily remembered
and referred as the ‘why’, ‘how’, ‘where’, and the ‘when’ of HRD. Therefore, this paper will delineate the
four-phase process approach to describe HRD efforts, namely, needs assessment, design, implementation and
evaluation.