Element 1: Process office documents
Performance Criteria
1.1 Process documents with appropriate office equipment in accordance with enterprise procedures and within designated timelines
1.2 Identify and rectify and/or report malfunctions promptly in accordance with enterprise procedures
1.3 Use office equipment to process documents
Element 2: Draft correspondence
Performance Criteria
2.1 Write text using clear and concise language
2.2 Ensure text is without spelling, punctuation and/or grammatical errors
2.3 Check information for accuracy prior to sending
Element 3: Maintain document systems
Performance Criteria
3.1 File/store documents in accordance with enterprise procedures
3.2 Modify and/or update records management systems in accordance with enterprise procedures