In early September, Page had decided to ask an experienced engineer to learn about the IS activities, investigate
all the issues, and develop a recommendation, or at least
some options for her to consider for getting IS on track for
good. While she recognized she had undertaken an unconventional approach, she knew Charles Browning was the
right person for the task. Browning was a staff engineer with an extensive scientific computing background, finishing his
MBA at a major Midwestern university. He reported to the
development engineering manager at the Fort Wayne plant.