Our Customer Experience Management approach consists of 3 stages to reach maximum impact:aFor many companies, launching a new or existing product/service into a new market is a big leap into the unknown. Traditional consultants advise companies on new markets with data analysis, theoretical market assessment but this brings you no step closer to your first sale. Other companies are more practical and just hire an entrepreneur or intrapreneur to start the business but it tends to be time consuming and costly since entrepreneurs are scarce. The Deloitte approach combines the best of both worlds: a structured approach with an entrepreneurial mindset.