- Oversee and manage the daily operations of the clinic.
-Assists Owner in setting and achieving all membership and retail sales goals and profitability.
-Manage sales associates and massage therapy and esthetician staff.
-Train, monitor and coach performance of sales associates.
-Responsible for establishing and monitoring staff and therapist work schedules.
-Responsible for all human resource functions for clinic staff and therapists including interviewing, hiring, training, evaluating performance, scheduling work, conducting staff meetings, resolving concerns or disputes, disciplining and terminating and related recordkeeping.
-Assists in providing excellent service to members/guests.
-Maintain professional, clean and safe clinic environment for employees and members/guests.
-Responsible for generating sales reports.
-Ensures employee work time is properly recorded and payroll is processed in a timely manner.
-Makes bank deposits.
-Maintains inventory and orders supplies.
-Coordinate with Franchise Owner and implement marketing efforts.
-Participate with Regional Developer on OSR evaluation monthly.
-Review CBR with Franchise Owner monthly.
-Reviews Snapshot Summary monthly and assesses progress.
-Other duties as assigned.