Design/methodology/approach – This study uses a series of semi-structured interviews with 35
logistics and related firms operating in ASEAN.
Findings – It was found that the unwieldy customs procedures and inspections, lack of coordination,
and arbitrary rulings are some barriers to freer cross-border trade within ASEAN.
Practical implications – In this paper, the authors have identified several barriers that influence
logistics services across ASEAN. ASEAN must address these barriers before any further attempt of
freer trade can be made.
Originality/value – Studies have been conducted for the USA and Europe but not for the
Asia-Pacific. The Asia-Pacific is a growing region for global trade and therefore assessing the trade
openness or friendliness in the logistics sector is useful for taking further policy initiatives for
developing an ASEAN economic community.