Dear K Sopit
Can you please set up a meeting with us so we can understand how you record this as we have trouble accepting this document with these delays from PSCTH.
There may be issues that we are not responsible for example
No stainless due to over FP usage
Urgent request same day like last month(but we delivered at night most times)
In the case of sandstone item 1. FP sent order for next day delivery. This is small usage and had to be guillotined. Not a stock item as everyone is aware. We informed FP the delivery date and delivered a day early. Seems the PO was not revised to correct delivery date.
Your comment below. When you input the invoice into your system is that the recorded dates for the delivery??(not the scan date when you use it)
We have all invoices completed by 3pm each day. We give to the truck driver to deliver to FP. If the truck is held up with loading for FP urgent delivery there may be the case the invoices are there after 4.30pm.
However from today we deliver by van each day before 4.30pm.
Seems very harsh score if you have used the material and the invoice arrives after 4.30 on same day.(assuming it is the invoice receipt in FP systems that triggers the delivery date)
We look forward to the meeting so we can be sure to understand exactly so we don’t experience this again.