Published on Nov 25, 2013
Participate in a group discussion about what's possible with Salesforce automation and how it can be applied to solve business problems. We'll discuss use cases for workflow rules, approval processes, notifications, formula fields, and assignment rules. Business goals addressed by these use cases include improving accountability, reducing response times, and streamlining business processes. Before attending this session, familiarize yourself with the Salesforce interface by taking the online training course Getting Started: Navigating Salesforce.