shift in the nature of work. As documented by Apte, Kamarker and Nath (2008), the
Anderson School of Management at UCLA, in 1967, found 54 percent of America’s
economic output was based on production of material goods such as automobiles,
chemicals and the delivery of material services such as construction and transportation.
Due to technology advances, the report further stated, that in 1997, the production of
information products such as computers, televisions and software as well as information
services such as telecommunications and broadcasting accounted for 63 percent of
America’s economic output (Apte, Karmarkar and Nath, 2008). This has shifted
America’s economic focus from manufacturing to services. Between 1995 and 2005, the
United States lost 3 million manufacturing jobs but gained 17 million service sector jobs
(U.S. Bureau of Labor Statistics, 2008).