World Wide Web using innovative learning model
(Hall 1997) and the form of teaching thinking
via web-based computer simulation which is
available and easy to access (Abdullah and Shariff
2008). With the advantages of information technology
and the popularization of the internet,
educational training can be realized through the
network with fast speed and flexible demand, over
a large scale. It usually involves lower training
costs (Horton 2000; Driscoll 2002). Therefore,
many scholars emphasizing the importance of
information technology rely on computer integrated
instruction or technology integration in
teaching. They also provide lessons on how to
use the information technology in training programs
and classroom teaching (Dias 1999; Sprague
and Dede 1999; Ertmer et al. 1999). Technology
integration is included in regular curriculum
(Curriculum Integration) as an important strategy.
For the hotel industry, web-based training
may provide needed training for their interns
without the constraints of space and time. Especially
for well-known international hotel chains,
time, distance, and travel are their major considerations
in the planning and development of the
training curriculum. Web-based training method
is a cost-effective method of interns training for
first-line service personnel (Das et al. 1999). It
not only will improve the quality of hotel services,
but also can reduce the training costs substantially.
Therefore, the introduction of webbased
training system is considered an effective
strategy for enhancing the learnning performance
of intern students.