Participants from all levels of senior management consider the amount of paperwork to be onerous. One school
head describe the PMS as a reform that had “brought in a lot of paperwork which is unnecessary” (MMA).
Similarly, a deputy school head, IIB indicates: “The other major problem is the amount of paper work involved
in PMS. We are completely overwhelmed. NNC, a head of house also claimed that the PMS involved “too much
documentation even in comparison to previous reforms in schools.” WWA states that the large amounts of
paperwork have “become an extra burden that requires a lot of time to complete” and members of staff have
become apprehensive about the PMS due to the amount of time they had to spend “just completing paperwork”.
From KKD’s view, the PMS has “become such an extra burden since senior management and staff are spending
more time on paperwork.” He finds this “counter-productive to the spirit of the PMS which is that of the
improvement of performance.” FFD also indicates that senior management were inundated with paperwork since
they had to “to spend a lot of time completing different types of forms and looking at piles of teachers’
completed forms.”