Governance
Creative and thoughtful governance is yet another way to knit the organisation together and ensure thatthe
right perspectives are in the room to balance competing objectives and determine priorities. In a complex
organisation, the leadership team is not always thebest vehicle for addressing all issues. Councilsand
steering committees that involve second- and third-level managers are a way to govern such decisions as
standards, commonality vs. customization, staffing of special project teams, allocation of scarce resources
such as OD staff, and HR development and training.
Be very clear on the roles within HR. Ensure everyone is very clear as to their responsibilities. Wherever
possible, ensure that it is the HR business partners that drive what is required within HR to meet theneeds
of the organisation, rather than the more central parts of HR.
Skills
Be clear about the competencies needed and those you currently have in the HR team. Don’t simply
switch job titles. Invest time in assessment so you have the right people in the right roles and thenhelp
them develop the right skills.
Reality
Continually review the effectiveness of the model you have introduced. It is unlikely that you will get the
model that suits you straight away. Making the necessary tweaks and changes as required will increase
chances of long-term success. Include line managersin your reviews