The product I receiver was well below the standard expected.
To make matter worse, when I called your company staff …
Request for action Please replace the faulty goods as soon as possible.
We must insist on an immediate replacement / full refund.
Unless I receive the goods by the end of this week, I will have no choice but to cancel my order.
Close I hope that you will deal with this matter promptly as it is causing me considerable inconvenience