1.
Coordination of station and hubs: AirAsia has 14 hubs spread in 4 countries; it helps AirAsia have good coordination and communication, also help AirAsia maintain low cost. 2.
Ticketing and Reservation: AirAsia is the first Airline with ticketless program in Asia. The ticket sales mostly around 80% generated from AirAsia website sales; that very low cost and less commission for travel agent. 3.
Check-in and Gate Operation: AirAsia uses secondary airport and have many hubs; in most airport AirAsia has self-check-in machine; the machines allow passengers to get a boarding pass without going to the check-in counter. It saves cost on human resources cost. 4.
Cargo Management: AirAsia has cargo service in order to fill the emptiness aircraft's belly and gain more profit. 5.
1.
Communication with Airport Authorities: AirAsia has 14 hubs spread in 4 countries; it helps AirAsia have good coordination and communication, also help AirAsia maintains low cost. 2.
Flight Connection: All AirAsia both short-haul (4 hours or less radius) and medium to long-haul are non-stop flight, by doing that; save human recourses cost, facilities cost, airport cost, etc. 3.
Commission Payment: AirAsia pays less commission to the travel agent because most of the sales are generated from its website