Thank you very much for your kind purchase. I know this is extremely frustrating, but I’d have to report this to you. When we were preparing for the shipping of the item, we went on to perform quality check on the item as usual. However, we noticed wears and tears on the item and it is not in the condition as described. It is completely against our polict to sell damaged goods to our dear customers and since this is the last item in our stock ,we cannot find any replacement until we get the new one from the manufacturer. I deeply apologize for not being able to service you this time and I’m sorry for your loss of your valuable time. I appreciate your understanding and I appreciate your understanding and I hop to see you again. Once again, thank you for shopping.
As a side note, the full refund has been issued to your Paypal account.
Best Regards,