We are sorry to hear that this installation charges for the Polarimeter has not been paid yet until we have received your email to us.
By the way, Ms. Eden Cruz is not the one in-charge on this matter. She is based in the Plant.
We have talked to the person in-charge earlier and said that they will now process the payment for this.
Also, they are apologizing for this late payment processing as this has been overlooked.
We will follow up on this payment and get back to you then.