This is a follow up on SR 629650767 . As I have not heard back from you, I am assuming the issue has been resolved. As such, I'll proceed with the case closure. I would like to emphasize that I would close this case because I do not want to continue bothering you in anyway.
Please feel free to contact me directly via email or phone. Alternatively, you can also have the service request re-opened by contacting GCC/CIN (contact numbers included below).
It has been a pleasure working with you on this issue.
If for whatever reason you would like to discuss this SR with someone from our management team, please do not hesitate in contacting my Managers