We are pleased to share with you this outlook for 2014,
based on original research combined with the insights
and first-hand experience of many of Deloitte’s leading
banking and capital markets practitioners. Over the past
year we have restructured our content into six major
topical platforms, which are designed to explore both
industry-wide competitive and market dynamics as well as
examine tactical trends and opportunities within individual
firms. Across all segments of the financial services industry,
our 2014 outlooks rely on this new structure, providing
insights aligned to the following:
• Competition and markets – Evaluates existing
industry structure, competitive landscape, or market
composition
• Clients and products – Explores emerging trends in
retail or institutional customer behaviors, attitudes,
and needs
• Governance, risk, and compliance – Reviews industry
risk management practices and regulatory mandates
and their potential financial and strategic impacts on
industry participants
• Financial management – Highlights how finance
leaders can better organize and deliver needed
insights to their firms
• Organizational effectiveness – Analyzes how
firms have responded to talent, process, and other
operational challenges
• Technology dynamics – Examines the evolving role of
technology in the industry
We are pleased to share with you this outlook for 2014,
based on original research combined with the insights
and first-hand experience of many of Deloitte’s leading
banking and capital markets practitioners. Over the past
year we have restructured our content into six major
topical platforms, which are designed to explore both
industry-wide competitive and market dynamics as well as
examine tactical trends and opportunities within individual
firms. Across all segments of the financial services industry,
our 2014 outlooks rely on this new structure, providing
insights aligned to the following:
• Competition and markets – Evaluates existing
industry structure, competitive landscape, or market
composition
• Clients and products – Explores emerging trends in
retail or institutional customer behaviors, attitudes,
and needs
• Governance, risk, and compliance – Reviews industry
risk management practices and regulatory mandates
and their potential financial and strategic impacts on
industry participants
• Financial management – Highlights how finance
leaders can better organize and deliver needed
insights to their firms
• Organizational effectiveness – Analyzes how
firms have responded to talent, process, and other
operational challenges
• Technology dynamics – Examines the evolving role of
technology in the industry
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