Sorry for late reply
First, we sorry for wrong information of damaged remark on Tally sheet.
However this container was shipped under CY/CY and Alpha Network Logistics Co.,Ltd was request to changed the status to CY/CFS(please see in attached file)
In remark: “In this regards, we undertake to hold you and/or its contractor(s) / owners/ carriers/stevedore harmless from all claims, expenses damages and loss whatever nature which may arise from your complying to our request.”
Therefore we cannot compensate for your claim.